Shipping & Return Policy

All consumable product sales (including teas, extracts, and grow kits) are final due to health and safety regulations. Clothing items may be exchanged within 30 days of the delivery date for a different size, provided they are unworn, unwashed, and in original condition.

We’re happy to replace any item that arrives damaged, spoiled, or defective. To initiate a claim, please email us within 7 days of delivery at SporgyMushrooms@gmail.com with your order number and photo documentation of the issue.  

We’re happy to replace any item that arrives damaged, spoiled, or defective. To initiate a claim, please email us within 7 days of delivery at SporgyMushrooms@gmail.com with your order number and photo documentation of the issue. For claims submitted after 7 days, we may be unable to issue a refund or replacement.

Refunds are issued to the original payment method for the product value, minus a $5 shipping and handling fee. This fee is non-refundable unless the issue was due to an error on our part (e.g., wrong item sent or a confirmed defective product).

Grow kits are perishable and time-sensitive. If your kit arrives damaged or compromised, contact us within 7 days of delivery with a photo of the issue. We will replace it with the same or comparable kit (subject to availability). No refunds or exchanges are accepted after 30 days from the delivery date.

All in-person sales are final due to the nature of our products and the opportunity for direct inspection at purchase.

However, if any issue arises, please contact us within 7 days and we’ll do our best to resolve it and ensure a positive experience.

Sporgy Mushrooms is not responsible for delays, losses, or failed deliveries caused by:

• Incorrect or incomplete shipping addresses
   
• Lost, stolen, or misdelivered packages
   
• Carrier issues once the package leaves our facility
   

Please double-check your shipping information before completing your order. If an order is returned to us due to an address issue, reshipping fees may apply.

We currently only ship within the United States to valid street addresses. We do not ship to APO/FPO addresses, or internationally at this time.

If you require special accommodations, email us before placing your order.

Sporgy Mushrooms
399 Business Park Ct. Suite #502
Windsor, CA 95492

We’re a small, woman-owned business committed to your satisfaction.
Please reach out with any questions — we’re happy to help!

📧 SporgyMushrooms@gmail.com
📞 707-408-3534
🕙 Tuesday – Friday, 10:00 AM – 2:00 PM PST